Can I order from outside China?
Yes. WenYiGo helps customers outside China purchase gifts and everyday items for recipients located in mainland China.
Does the recipient need a Chinese phone number?
Yes. Most Chinese merchants and delivery couriers require a valid mainland-China mobile number.
Can I request something that isn't listed?
Yes! Most custom requests can be written in the Special Requests section during checkout. For unique gifts or services that don't fit one of our product categories, you can also submit a Custom Request. We'll review every request and let you know if it's available.
Do you offer same-day delivery?
Same-day delivery may be available for certain food, drink, flower, and cake orders, depending on location, merchant availability, and the time ordered. It is not guaranteed.
Will the recipient know who sent the gift?
You can provide a gift message or request that the sender remain anonymous, although delivery couriers may still need to contact the recipient.
Can I send something to a performer or livestream creator?
Yes, provided you have a valid delivery address and Chinese phone number and the recipient or their workplace accepts deliveries.
What currency will I pay in?
WenYiGo prices are displayed and collected in USD. We handle the China-side purchase in RMB.